Who We Are
NovelMed is a specialist Injury On Duty (IOD) claims administration partner supporting healthcare providers across South Africa. We remove the complexity from COID claims, streamline processing, and ensure healthcare practitioners are paid faster and with fewer rejections.
Our Mission
To provide fast, accurate, and compliant IOD claim administration that strengthens healthcare practices’ financial stability and improves the patient-care experience.
Our Vision
To be the most trusted IOD claims partner in South Africa — known for innovation, transparency, and service excellence.
Our Promise
NovelMed acts as your behind-the-scenes partner, making your operations smoother, faster, and more compliant while freeing your time to focus on what matters most: your patients.
Areas of Excellence
Our specialised experience in the COID and IOD environment allows us to deliver service quality that directly improves cashflow, reduces admin, and gives healthcare providers complete peace of mind.