Services

NovelSwitch: Digital IOD Switching

A fully paperless platform for fast, compliant, and trackable IOD claim submissions.

Real-time claim tracking Digital submissions Automated status updates

Dedicated Admin Support

End-to-end admin assistance for all IOD documentation, billing, and claim queries.

Document management Claim resubmissions Funder communication

Training & Compliance Guidance

We train your staff on COID procedures and ensure every submission meets compliance standards.

CompEasy system training RMA claims guidance Correct coding practices

IOD Reporting & Reconciliation

We track payments, reconcile claim statuses, and provide transparent financial reporting.

Payment allocation tracking Invoice status reconciliation Weekly & monthly reports

Provider Support & Consultation

Expert assistance for claims, coding, disputes, and system troubleshooting.

Claim dispute support Coding & tariff guidance System troubleshooting