NovelSwitch

A platform to streamline IOD claim submission, tracking and reporting.

NovelSwitch — key features

Everything you need to manage IOD cases efficiently and securely.

Paperless claims

End-to-end digital submissions and approvals — no paperwork, faster processing.

Bulk upload

CSV templates for high value claims.

Real-time status updates

Dashboards and notifications keep you updated at every step of the claim journey.

Reporting

Exportable CSV and PDF reports for audits, management and Fund reconciliation.

Integrations

API, email, SMS and WhatsApp integrations to connect with existing systems and workflows.

Security

POPIA-aligned encryption, secure storage and complete audit trails to protect sensitive data.

Security & Compliance

  • Encryption at rest & transit
  • Role-based access control
  • Audit logs
  • POPIA & Compensation Fund considerations

Book a Live Demo

See NovelSwitch in action — tailored to your organisation's needs. Our demos include walkthroughs of uploads, dashboards and reporting.

Book a Live Demo